We get emails all day long from companies, designers, customers, spammers you name it. We try to answer each email as thoroughly as possibly, and in a timely manner.
At Persnickety Prints, we will literally "bend over backwards" for our customers. We want everyone to be happy with their prints, we understand the time that goes into creating your digital layouts. We also don't skimp on quality. Many hours goes into fine tuning our machines so that they produce the most flawless, exemplary images on the market. We also want to offer the lowest prices.
Every once in a while, we get complaints:
"you say that your 12x12 prints are $1.99, but you didn't include that they are $5 to ship"
"why can't I use multiple coupon codes?"
Here is the deal. If customers would like Free Shipping, or to use multiple coupon codes, we can do that. Cost will just be covered in other ways.
We did some ground work.
Pricing and information for other popular photo printing retailers:
*this information was acquired online directly from each retailers website and is subject to change
To answer your questions:
Yes we can offer free shipping! That is, if our customer would like to pay around $4 a 12x12 and be required to make a minimum purchase. Our
packaging alone is a large cost to us. Not to mention that every order is well over $5 to ship, we just cover the difference.
Yes we can allow multiple discounts! That is, if our prints weren't already discounted! We are willing to raise the prices if multiple discounts are an issue.
Having said this, we want our customers to email us anytime. You are our friends, not an order number. We recognize repeat customers, and have become well acquainted with so many of you. Just thought we would cover these issues for anyone else wondering why we charge for shipping and why we won't "give away" prints.
thanks! :)
The PP Team
